At 4Crowns we are committed to safer gambling and to helping players keep control of their play. We believe gaming should be a form of entertainment, not a source of harm, so we provide clear tools and guidance to support controlled play, personal limits and confident decision-making.
Our approach centres on preventing harm and promoting informed choices. We use identity checks and routine account reviews to protect vulnerable players, and we encourage everyone aged 18+ to use the available controls. Transparency, easy access to limits and prompt support are core to how we operate.
Players can set personal deposit limits to control how much is added to an account over daily, weekly or monthly periods. Loss limits are available to cap how much can be lost in a set timeframe. These limits can usually be changed by the player, subject to any cooling-off periods we apply.
Session and time limits help prevent excessively long play. You can choose short time-outs to pause activity for a set number of hours or days, or take longer account breaks if you need distance. These options are designed to be straightforward and effective when you need a pause.
If you feel you need a longer-term step back, self-exclusion allows you to close access to your account for a defined period or permanently. During self-exclusion we restrict account access and block marketing. Identity checks are part of the process to ensure the measure is applied correctly and to protect your choice.
Look out for changes such as chasing losses, spending more than you can afford, borrowing to fund play, neglecting work or relationships, or feeling anxious when not gambling. If you, or someone close to you, notice these signs it is sensible to act early and use the tools available.
Set a strict budget before you play and stick to it. Use deposit and loss limits, schedule regular breaks, avoid gambling when stressed or under the influence and check your account statements to track activity. Share your limits with a friend or family member for extra accountability.
If you need specialist support, contact recognised UK organisations such as GamCare, GambleAware or Gam-Anon for advice, counselling and helplines. Speaking to a medical professional or a trained adviser can help you find the right next steps and support options.
We encourage players to use the tools here and to contact our support team if they need help applying limits or understanding safer-gambling options. Your wellbeing matters to us, and we aim to make safer play simple and accessible.
