At 4Crowns we take your privacy seriously. This Privacy Policy explains what information we collect when you use our site, how we use and protect that information, and the choices available to you. We aim to be clear about our practices so you can make informed decisions about your account and data.
We collect personal information you provide when registering or verifying your account, such as your name, date of birth, email address, postal address, phone number and government-issued ID for identity checks. We also collect payment and billing details when you make deposits or withdrawals.
Technical data includes your IP address, device and browser type, operating system, language settings and log information. We collect this data to maintain service performance, detect fraud and improve site functionality.
We record account activity and transactional data, including deposits, withdrawals, bets, game history and support interactions. This information is used for account management, payment processing and complying with our verification and anti-fraud checks.
We use collected data to operate your account, process payments, verify identity, prevent fraud, provide customer support and deliver the services you expect. We may also use aggregated or anonymised data for analytics and to improve our website and services.
We maintain technical and organisational measures to protect personal data against unauthorised access, loss or misuse. Access to personal information is restricted to authorised personnel and third parties who need it to provide services on our behalf. Where appropriate, data is encrypted both in transit and at rest.
We use cookies and similar technologies to make our site function, to remember your preferences and to measure site performance. Some cookies are essential for account security and operation, while others help with analytics and personalised content. You can manage cookie preferences through your browser settings or our cookie controls.
We share personal data with service providers who perform services on our behalf, such as payment processors, identity verification providers, fraud prevention partners and customer support platforms. We may disclose information where required by law or to protect our rights. We do not sell your personal data to third parties for marketing.
You have the right to access the personal information we hold about you and to request correction or deletion where applicable. You may also request restriction of processing, object to certain uses and request a copy of your personal data in a commonly used format. Some requests may be limited by legal or regulatory requirements.
To access, correct or delete your data, contact our privacy team at [email protected]. We will respond to verified requests in line with applicable data protection laws and may require proof of identity before fulfilling certain requests.
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. We will publish any revised policy on our site and indicate the date of the latest update. Continued use of our services after changes indicates your acceptance of the revised policy.
