This page sets out the terms and conditions that apply to use of the 4Crowns platform. It explains the rules that govern the relationship between us and our users, the obligations you accept when you open and use an account, and how we handle deposits, withdrawals, promotions and disputes. Please read these terms carefully and contact our support team if you have any questions.
When you register an account with 4Crowns you are responsible for keeping your login details secure and for all activity that occurs under your account. You must provide accurate, complete and current information and notify us of any changes. We may restrict, suspend or close accounts where we suspect unauthorised use, fraud, money laundering or a breach of these terms. You must not allow another person to use your account or share account credentials.
To use our services you must be at least 18 years old and legally permitted to gamble in the jurisdiction from which you access the site. By registering you confirm that you meet these requirements. We may carry out age and identity checks at any time and will suspend account activity until verification is complete if required.
Users must not exploit games, use bots, attempt to manipulate outcomes, open multiple accounts or engage in any activity intended to abuse promotions or the platform. You must not use the platform for unlawful purposes or to infringe the rights of others. We reserve the right to withhold funds, cancel wagers and close accounts where we reasonably suspect misuse or abuse of the service.
All bonuses, free spins and promotional offers are subject to specific terms and conditions which form part of these terms. Promotions may require opt-in, minimum deposits, wagering requirements and may exclude certain payment methods or games. We may limit bonus participation per person, household or IP address and cancel or reclaim bonuses where we suspect abuse. Bonus funds are subject to conversion, contribution and maximum bet limits as set out in each offer's rules.
Deposits into your account must be made using payment methods accepted on the site. Withdrawals are subject to verification procedures, and we may request proof of identity, proof of address and source of funds before processing. Processing times and any applicable limits depend on the chosen payment method. We may apply account or transaction limits and may require cleared funds before enabling withdrawals.
We carry out KYC checks to comply with legal obligations and to protect customers. You must provide requested documentation in a timely manner. Failure to provide satisfactory documentation may result in account suspension and delayed or refused withdrawals.
If you have a complaint about your account, a transaction or a decision we have taken, please contact our support team in the first instance. We will investigate and respond in line with our complaints procedure. If we cannot reach an agreement, parties may pursue other available legal remedies in the relevant jurisdiction.
We may vary these terms from time to time. Where practical we will notify account holders of significant changes by email or via notices on the site. Continued use of your account after a change constitutes acceptance of the revised terms. It is your responsibility to review the terms regularly.
